UP TO 50% OFF  |  FREE DELIVERY ON RS 1,500+

Frequently Asked Questions

Orders & Payment

1. How do I place an order?
Add your favourite pieces to the bag and complete checkout on stylin.site, or message us on WhatsApp at 0303-4927222.

2. Do you offer Cash on Delivery?
Yes, we offer Cash on Delivery all over Pakistan. For some areas or orders, a small advance payment may be required.

3. Will you confirm my order?
Yes, our team may call or WhatsApp you to confirm your order details before dispatch.

Shipping & Delivery

4. How long does it take to process my order?
Orders are processed within 1–2 working days. Orders placed on weekends or public holidays are processed on the next working day.

5. How long does delivery take?
We aim to deliver within 2–5 working days across Pakistan. Delays may sometimes happen due to courier issues or unforeseen events.

6. How much are the delivery charges?
Flat Rs. 150 on orders below Rs. 1,500 across Pakistan. Delivery is FREE on orders of Rs. 1,500 and above.

7. What if my order is late?
Contact us on WhatsApp at 0303-4927222 and we will check your shipment and update you.

Returns, Exchanges & Warranty

8. What is your return policy?
You can request a return or exchange within 7 days of receiving your order. The item must be unused and in its original packaging.

9. What do I need for a return?
Your order number, a video showing the issue, and your unboxing video shared within 24 hours of delivery. The item must be returned in the same packaging it was delivered in.

10. What if I receive a damaged or wrong item?
Contact us within 24 hours of delivery with photos and your unboxing video. Once approved, we will send a replacement.

11. How long do refunds take?
Refunds are sent to your JazzCash, Easypaisa or bank account (IBAN) within 7 working days after the returned item passes our quality check. For returns or exchanges by choice, a return shipping charge of Rs. 200 applies (no charge for damaged, defective or wrong items), and original shipping charges are non-refundable.

12. Do your products have a warranty?
Yes, all Stylin products come with a 7-day warranty against manufacturing defects.

Jewellery Care

13. How should I take care of my jewellery?
Keep your jewellery away from water, perfume and sweat. Put it on after makeup and perfume, wipe it with a soft dry cloth after use, and store it in a pouch or box when not in use.

14. Will the product look exactly like the pictures?
We show real product photos. Colours may look slightly different due to lighting and screen settings.

Still have a question?

WhatsApp / Phone: 0303-4927222

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