Last Updated: October 2026
At Stylin, we want you to love your jewellery. If something is not right, we are here to help.
7-Day Returns & Exchanges
If you are not satisfied with your purchase, contact us within 7 days of receiving your order to request a return, exchange or refund.
Conditions for Returns
The item must be unused, in its original condition and packaging, with all pieces included (for example earrings and maang tikka with a necklace set).
Proof of purchase (order number or invoice) is required.
An unboxing video (recorded while opening the parcel) is required and must be shared with us within 24 hours of delivery, along with a video showing the issue.
The address given at the time of order will be used for pickup and delivery and cannot be changed.
Items that have been repaired or altered will not be accepted.
How to Return
Contact us on WhatsApp at 0303-4927222. We will arrange pickup of the item from your address. Please return the item in the same packaging it was delivered in, packed safely; we are not responsible for damage caused by poor packing during return.
Refunds
Once we receive your item and it passes our quality check, your refund will be sent to your JazzCash, Easypaisa or bank account (IBAN) within 7 working days. We do not offer cash refunds. If you return or exchange an item by choice (for example, change of mind), a return shipping charge of Rs. 200 applies, and original shipping charges are non-refundable. There is no return charge if you received a damaged, defective or wrong item. If the item does not pass the quality check, it will be sent back to you and no refund will be issued.
Exchanges
Exchanges depend on stock availability. To exchange, return the original item and place an order for the item you would like instead.
Damaged, Defective or Wrong Item
If your item arrives damaged, defective or not as described, contact us within 24 hours of delivery with photos and your unboxing video. Once approved, we will send a replacement and collect the original item at the same time.
Warranty
All Stylin products come with a 7-day warranty against manufacturing defects. Normal wear and tear, and damage caused by water, perfume, sweat or misuse, are not covered.
Cash on Delivery
We accept Cash on Delivery all over Pakistan. For some areas or orders with a high return rate, a small advance payment may be required.
Our Rights
Stylin may reject any return or replacement request that does not meet this policy, or where fraud is suspected. We may also cancel any order at our discretion, including bulk orders.
Contact Us
WhatsApp / Phone: 0303-4927222